> ## Documentation Index
> Fetch the complete documentation index at: https://developers.nateq.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Nateq API

> Build on top of your Nateq workspace — conversations, tickets, contacts, broadcasts, and webhooks.

The Nateq API lets you programmatically manage the customer-facing data in your
workspace: conversations and messages, support tickets, CRM records (contacts,
companies, leads), templates, broadcasts, and outgoing webhooks.

It's a REST API with predictable, resource-oriented URLs, JSON request and
response bodies, and standard HTTP status codes. Everything is scoped to your
organization by the API key you authenticate with.

<CardGroup cols={2}>
  <Card title="Quickstart" icon="bolt" href="/quickstart">
    Make your first authenticated request in under five minutes.
  </Card>

  <Card title="Authentication" icon="key" href="/authentication">
    Create an API key and learn how scopes work.
  </Card>

  <Card title="Webhooks" icon="bell" href="/webhooks">
    Receive real-time events instead of polling.
  </Card>

  <Card title="API Reference" icon="code" href="/api-reference">
    Browse every endpoint with a live "try it" console.
  </Card>
</CardGroup>

## Base URL

All requests go to:

```
https://api.nateq.io/api/v1
```

## What you can do

* **Conversations** — list, read, send messages, assign, tag, close, snooze
* **Tickets** — create and manage support tickets and replies
* **CRM** — contacts, companies, and leads
* **Templates & Broadcasts** — message templates and bulk campaigns
* **Help Center** — FAQs and collections
* **Webhooks** — subscribe to events like `message.received` and `ticket.created`

<Note>
  Account, billing, security, and AI-builder endpoints are **not** part of the
  public API — they're available only from an authenticated dashboard session.
</Note>