# Nateq Developer

## Docs

- [Create a broadcast](https://developers.nateq.io/api-reference/broadcasts/create-a-broadcast.md): Create a new broadcast campaign.
- [Delete a broadcast](https://developers.nateq.io/api-reference/broadcasts/delete-a-broadcast.md): Delete a broadcast by ID.
- [Get a broadcast](https://developers.nateq.io/api-reference/broadcasts/get-a-broadcast.md): Get a single broadcast by ID.
- [List broadcasts](https://developers.nateq.io/api-reference/broadcasts/list-broadcasts.md): List broadcasts in the organization.
- [Update a broadcast](https://developers.nateq.io/api-reference/broadcasts/update-a-broadcast.md): Update a broadcast by ID.
- [Create a category](https://developers.nateq.io/api-reference/categories/create-a-category.md): Create a new conversation category.
- [Delete a category](https://developers.nateq.io/api-reference/categories/delete-a-category.md): Delete a conversation category by ID.
- [List categories](https://developers.nateq.io/api-reference/categories/list-categories.md): List conversation categories in the organization.
- [Update a category](https://developers.nateq.io/api-reference/categories/update-a-category.md): Update a conversation category by ID.
- [Create a company](https://developers.nateq.io/api-reference/companies/create-a-company.md): Create a new company.
- [Delete a company](https://developers.nateq.io/api-reference/companies/delete-a-company.md): Delete a company by ID.
- [List companies](https://developers.nateq.io/api-reference/companies/list-companies.md): List companies in the organization with optional filters and pagination.
- [Update a company](https://developers.nateq.io/api-reference/companies/update-a-company.md): Update a company by ID.
- [Create a contact](https://developers.nateq.io/api-reference/contacts/create-a-contact.md): Create a new contact in the organization.
- [Delete a contact](https://developers.nateq.io/api-reference/contacts/delete-a-contact.md): Delete a contact by ID.
- [List contacts](https://developers.nateq.io/api-reference/contacts/list-contacts.md): List contacts for the organization with optional filters and pagination.
- [Update a contact](https://developers.nateq.io/api-reference/contacts/update-a-contact.md): Update an existing contact by ID.
- [Close a conversation](https://developers.nateq.io/api-reference/conversations/close-a-conversation.md): Close a conversation by ID.
- [Conversation counts](https://developers.nateq.io/api-reference/conversations/conversation-counts.md): Get conversation counts grouped by status.
- [Get a conversation](https://developers.nateq.io/api-reference/conversations/get-a-conversation.md): Get a single conversation by ID.
- [List conversations](https://developers.nateq.io/api-reference/conversations/list-conversations.md): List conversations with optional status/channel filters and pagination.
- [List messages](https://developers.nateq.io/api-reference/conversations/list-messages.md): List messages in a conversation.
- [Send a message](https://developers.nateq.io/api-reference/conversations/send-a-message.md): Send a message in a conversation.
- [Create an FAQ](https://developers.nateq.io/api-reference/faqs/create-an-faq.md): Create a new FAQ.
- [Create an FAQ collection](https://developers.nateq.io/api-reference/faqs/create-an-faq-collection.md): Create a new FAQ collection.
- [Delete an FAQ](https://developers.nateq.io/api-reference/faqs/delete-an-faq.md): Delete an FAQ by ID.
- [Get an FAQ](https://developers.nateq.io/api-reference/faqs/get-an-faq.md): Get a single FAQ by ID.
- [List FAQ collections](https://developers.nateq.io/api-reference/faqs/list-faq-collections.md): List FAQ collections in the organization.
- [List FAQs](https://developers.nateq.io/api-reference/faqs/list-faqs.md): List FAQs in the organization.
- [Update an FAQ](https://developers.nateq.io/api-reference/faqs/update-an-faq.md): Update an FAQ by ID.
- [Confirm file upload](https://developers.nateq.io/api-reference/files/confirm-file-upload.md): Confirm that a file has been successfully uploaded to S3
- [Delete file](https://developers.nateq.io/api-reference/files/delete-file.md): Delete a file (soft delete)
- [Generate download URL](https://developers.nateq.io/api-reference/files/generate-download-url.md): Generate a presigned download URL for a file (S3 storage) or return direct URL (local storage)
- [Generate presigned upload URL](https://developers.nateq.io/api-reference/files/generate-presigned-upload-url.md): Generate a presigned URL for uploading a file directly to S3 (S3 storage only)
- [Get file by ID](https://developers.nateq.io/api-reference/files/get-file-by-id.md): Get file information by ID
- [Convert a lead](https://developers.nateq.io/api-reference/leads/convert-a-lead.md): Convert a lead into a contact.
- [Create a lead](https://developers.nateq.io/api-reference/leads/create-a-lead.md): Create a new lead.
- [Delete a lead](https://developers.nateq.io/api-reference/leads/delete-a-lead.md): Delete a lead by ID.
- [List leads](https://developers.nateq.io/api-reference/leads/list-leads.md): List leads in the organization with optional filters and pagination.
- [Update a lead](https://developers.nateq.io/api-reference/leads/update-a-lead.md): Update a lead by ID.
- [Create a message attribute](https://developers.nateq.io/api-reference/message-attributes/create-a-message-attribute.md): Create a new message attribute (template variable).
- [Delete a message attribute](https://developers.nateq.io/api-reference/message-attributes/delete-a-message-attribute.md): Delete a message attribute by ID.
- [List message attributes](https://developers.nateq.io/api-reference/message-attributes/list-message-attributes.md): List message attributes (template variables) for the organization.
- [Update a message attribute](https://developers.nateq.io/api-reference/message-attributes/update-a-message-attribute.md): Update a message attribute by ID.
- [Agent statistics](https://developers.nateq.io/api-reference/statistics/agent-statistics.md): Per-agent performance metrics for the organization.
- [Channel statistics](https://developers.nateq.io/api-reference/statistics/channel-statistics.md): Per-channel volume metrics for the organization.
- [Customer experience statistics](https://developers.nateq.io/api-reference/statistics/customer-experience-statistics.md): Customer experience (CSAT/CX) metrics for the organization.
- [Efficiency statistics](https://developers.nateq.io/api-reference/statistics/efficiency-statistics.md): Agent efficiency metrics for the organization.
- [Overview statistics](https://developers.nateq.io/api-reference/statistics/overview-statistics.md): Executive overview KPIs for the organization.
- [Revenue statistics](https://developers.nateq.io/api-reference/statistics/revenue-statistics.md): Revenue metrics for the organization.
- [SLA statistics](https://developers.nateq.io/api-reference/statistics/sla-statistics.md): SLA compliance metrics for the organization.
- [Create a tag](https://developers.nateq.io/api-reference/tags/create-a-tag.md): Create a new tag.
- [Delete a tag](https://developers.nateq.io/api-reference/tags/delete-a-tag.md): Delete a tag by ID.
- [List tags](https://developers.nateq.io/api-reference/tags/list-tags.md): List all tags in the organization.
- [Get a team](https://developers.nateq.io/api-reference/teams/get-a-team.md): Get a single team by ID.
- [List teams](https://developers.nateq.io/api-reference/teams/list-teams.md): List teams in the organization.
- [Duplicate a template](https://developers.nateq.io/api-reference/templates/duplicate-a-template.md): Creates a copy of an existing template with " (Copy)" appended to the name and status set to draft
- [Get template analytics](https://developers.nateq.io/api-reference/templates/get-template-analytics.md): Get analytics for a specific template based on broadcast data
- [Get template statistics](https://developers.nateq.io/api-reference/templates/get-template-statistics.md): Get template statistics by status (total, approved, pending, drafts, declined)
- [Create a ticket](https://developers.nateq.io/api-reference/tickets/create-a-ticket.md): Create a new support ticket.
- [Get a ticket](https://developers.nateq.io/api-reference/tickets/get-a-ticket.md): Get a single support ticket by ID.
- [List tickets](https://developers.nateq.io/api-reference/tickets/list-tickets.md): List support tickets with multi-filter, search, and sorting.
- [Create a webhook](https://developers.nateq.io/api-reference/webhooks/create-a-webhook.md): Subscribe a URL to organization events.
- [Delete a webhook](https://developers.nateq.io/api-reference/webhooks/delete-a-webhook.md): Delete a webhook subscription by ID.
- [Get a webhook](https://developers.nateq.io/api-reference/webhooks/get-a-webhook.md): Get a single webhook by ID.
- [Get webhook delivery logs](https://developers.nateq.io/api-reference/webhooks/get-webhook-delivery-logs.md): List delivery attempts and responses for a webhook.
- [List webhook event types](https://developers.nateq.io/api-reference/webhooks/list-webhook-event-types.md): List the event types you can subscribe a webhook to.
- [List webhooks](https://developers.nateq.io/api-reference/webhooks/list-webhooks.md): List configured webhook subscriptions.
- [Update a webhook](https://developers.nateq.io/api-reference/webhooks/update-a-webhook.md): Update a webhook subscription by ID.
- [Authentication](https://developers.nateq.io/authentication.md): API keys, scopes, and key safety.
- [Errors](https://developers.nateq.io/errors.md): Error envelope and common error codes.
- [Nateq API](https://developers.nateq.io/index.md): Build on top of your Nateq workspace — conversations, tickets, contacts, broadcasts, and webhooks.
- [Quickstart](https://developers.nateq.io/quickstart.md): Make your first authenticated request in under five minutes.
- [Rate Limits](https://developers.nateq.io/rate-limits.md): How request limits work and how to handle them.
- [Webhooks](https://developers.nateq.io/webhooks.md): Receive real-time events instead of polling.

## OpenAPI Specs

- [openapi](https://developers.nateq.io/api-reference/openapi.json)