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The Nateq API lets you programmatically manage the customer-facing data in your workspace: conversations and messages, support tickets, CRM records (contacts, companies, leads), templates, broadcasts, and outgoing webhooks. It’s a REST API with predictable, resource-oriented URLs, JSON request and response bodies, and standard HTTP status codes. Everything is scoped to your organization by the API key you authenticate with.

Quickstart

Make your first authenticated request in under five minutes.

Authentication

Create an API key and learn how scopes work.

SDKs

Official clients for Node.js and PHP.

Webhooks

Receive real-time events instead of polling.

API Reference

Browse every endpoint with a live “try it” console.

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Base URL

All requests go to:

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What you can do

  • Conversations — list, read, send messages, assign, tag, close, snooze
  • Tickets — create and manage support tickets and replies
  • CRM — contacts, companies, and leads
  • Templates & Broadcasts — message templates and bulk campaigns
  • Email — send outbound email and track delivery
  • Help Center — FAQs and collections
  • Webhooks — subscribe to events like message.received and ticket.created
Account, billing, security, and AI-builder endpoints are not part of the public API — they’re available only from an authenticated dashboard session.