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GET
/
leads
List leads
curl --request GET \
  --url https://api.nateq.io/api/v1/leads \
  --header 'Authorization: <api-key>'
{
  "data": [
    {
      "assignee": {
        "agentStatus": "<string>",
        "avatar": "<string>",
        "createdAt": "<string>",
        "email": "<string>",
        "emailVerifiedAt": "<string>",
        "firstName": "<string>",
        "id": "<string>",
        "isActive": true,
        "jobTitle": "<string>",
        "language": "<string>",
        "lastActiveAt": "<string>",
        "lastLoginAt": "<string>",
        "lastName": "<string>",
        "lastSecurityKeyUsedAt": "<string>",
        "maxConcurrentChats": 123,
        "notificationPreferences": [
          {
            "channels": [],
            "createdAt": "<string>",
            "id": "<string>",
            "isEnabled": true,
            "notificationType": "<string>",
            "slackChannel": "<string>",
            "updatedAt": "<string>",
            "userId": "<string>"
          }
        ],
        "organizationId": "<string>",
        "passwordChangedAt": "<string>",
        "phoneNumber": "<string>",
        "phoneVerifiedAt": "<string>",
        "role": {
          "createdAt": "<string>",
          "description": "<string>",
          "displayName": "<string>",
          "id": "<string>",
          "isDefault": true,
          "isSystem": true,
          "name": "<string>",
          "organization": {
            "businessDescription": "<string>",
            "businessEmail": "<string>",
            "businessPhone": "<string>",
            "businessWebsite": "<string>",
            "catalogIntegrations": [
              {
                "businessManagerId": "<string>",
                "catalogId": "<string>",
                "configuration": {
                  "meta": {
                    "appId": "<string>",
                    "autoSync": true,
                    "businessId": "<string>",
                    "catalogName": "<string>",
                    "productFields": [
                      "<string>"
                    ],
                    "settings": {},
                    "syncFrequency": "<string>",
                    "webhookUrl": "<string>"
                  },
                  "shopify": {
                    "autoSync": true,
                    "collections": [
                      "<string>"
                    ],
                    "productStatus": [
                      "<string>"
                    ],
                    "settings": {},
                    "shopDomain": "<string>",
                    "shopifyStoreId": "<string>",
                    "storeName": "<string>",
                    "syncFrequency": "<string>",
                    "webhookUrl": "<string>"
                  }
                },
                "createdAt": "<string>",
                "currentStep": 123,
                "errorCount": 123,
                "id": "<string>",
                "isCompleted": true,
                "lastError": "<string>",
                "lastSyncAt": "<string>",
                "organizationId": "<string>",
                "productCount": 123,
                "syncEnabled": true,
                "updatedAt": "<string>",
                "webhookSecret": "<string>",
                "whatsappBusinessId": "<string>"
              }
            ],
            "catalogProducts": [
              {
                "brand": "<string>",
                "catalogIntegrationId": "<string>",
                "category": "<string>",
                "compareAtPrice": 123,
                "createdAt": "<string>",
                "currency": "<string>",
                "description": "<string>",
                "externalId": "<string>",
                "externalSku": "<string>",
                "externalUrl": "<string>",
                "hasVariants": true,
                "id": "<string>",
                "imageUrl": "<string>",
                "imageUrls": [
                  "<string>"
                ],
                "isDeleted": true,
                "lastSyncAt": "<string>",
                "name": "<string>",
                "organizationId": "<string>",
                "platformData": {},
                "price": 123,
                "quantity": 123,
                "recommendationScore": 123,
                "salePrice": 123,
                "searchKeywords": [
                  "<string>"
                ],
                "shortDescription": "<string>",
                "syncVersion": 123,
                "tags": [
                  "<string>"
                ],
                "updatedAt": "<string>",
                "variantCount": 123
              }
            ],
            "categories": [
              {
                "createdAt": "<string>",
                "description": "<string>",
                "icon": "<string>",
                "id": "<string>",
                "isActive": true,
                "name": "<string>",
                "organizationId": "<string>",
                "slug": "<string>",
                "updatedAt": "<string>"
              }
            ],
            "city": "<string>",
            "companySize": "<string>",
            "conversations": [
              {
                "aiHandled": true,
                "assignedTeams": [
                  {
                    "assignedAt": "<string>",
                    "assignedBy": "<string>",
                    "conversationId": "<string>",
                    "id": "<string>",
                    "team": {
                      "color": "<string>",
                      "conversationCount": 123,
                      "createdAt": "<string>",
                      "createdBy": "<string>",
                      "creator": {
                        "avatar": "<string>",
                        "email": "<string>",
                        "firstName": "<string>",
                        "id": "<string>",
                        "lastName": "<string>",
                        "phoneNumber": "<string>"
                      },
                      "description": "<string>",
                      "displayName": "<string>",
                      "icon": "<string>",
                      "id": "<string>",
                      "isActive": true,
                      "memberCount": 123,
                      "members": [
                        {
                          "avatar": "<string>",
                          "email": "<string>",
                          "firstName": "<string>",
                          "id": "<string>",
                          "lastName": "<string>",
                          "phoneNumber": "<string>"
                        }
                      ],
                      "name": "<string>",
                      "organizationId": "<string>",
                      "updatedAt": "<string>"
                    },
                    "teamId": "<string>"
                  }
                ],
                "assignees": [
                  {
                    "assignedAt": "<string>",
                    "assignedBy": "<string>",
                    "conversationId": "<string>",
                    "id": "<string>",
                    "user": "<unknown>",
                    "userId": "<string>"
                  }
                ],
                "category": {
                  "createdAt": "<string>",
                  "description": "<string>",
                  "icon": "<string>",
                  "id": "<string>",
                  "isActive": true,
                  "name": "<string>",
                  "organizationId": "<string>",
                  "slug": "<string>",
                  "updatedAt": "<string>"
                },
                "categoryId": "<string>",
                "channelData": "<string>",
                "contact": {
                  "activities": [
                    {
                      "actorId": "<string>",
                      "actorName": "<string>",
                      "actorType": "<string>",
                      "contactId": "<string>",
                      "createdAt": "<string>",
                      "description": "<string>",
                      "id": "<string>",
                      "metadata": "<string>",
                      "newValue": "<string>",
                      "oldValue": "<string>",
                      "updatedAt": "<string>"
                    }
                  ],
                  "avatar": "<string>",
                  "channelData": "<string>",
                  "company": {
                    "domain": "<string>",
                    "id": "<string>",
                    "name": "<string>"
                  },
                  "companyId": "<string>",
                  "companyName": "<string>",
                  "country": "<string>",
                  "createdAt": "<string>",
                  "doNotContact": true,
                  "email": "<string>",
                  "externalId": "<string>",
                  "id": "<string>",
                  "isAnonymous": true,
                  "isPotentialClient": true,
                  "language": "<string>",
                  "name": "<string>",
                  "organizationId": "<string>",
                  "phone": "<string>",
                  "position": "<string>",
                  "source": "<string>",
                  "tags": [
                    {
                      "color": "<string>",
                      "createdAt": "<string>",
                      "displayName": "<string>",
                      "id": "<string>",
                      "name": "<string>",
                      "organizationId": "<string>",
                      "updatedAt": "<string>"
                    }
                  ],
                  "updatedAt": "<string>",
                  "whatsappOptedOut": true,
                  "whatsappOptedOutAt": "<string>"
                },
                "contactId": "<string>",
                "createdAt": "<string>",
                "dealClosed": true,
                "dealCurrency": "<string>",
                "dealDescription": "<string>",
                "dealValue": 123,
                "estimatedWaitSeconds": 123,
                "guestMood": "<string>",
                "handoverAcceptedAt": "<string>",
                "handoverCompletedAt": "<string>",
                "handoverNotes": "<string>",
                "handoverQueuePosition": 123,
                "handoverRequestedAt": "<string>",
                "handoverTimedOutAt": "<string>",
                "id": "<string>",
                "integrationId": "<string>",
                "isDealRelated": true,
                "isRead": true,
                "isSpam": true,
                "isStarred": true,
                "language": "<string>",
                "lastCustomerMessageAt": "<string>",
                "lastMessageAt": "<string>",
                "messageCount": 123,
                "messages": [
                  {
                    "attachments": [
                      {
                        "caption": "<string>",
                        "createdAt": "<string>",
                        "duration": 123,
                        "externalMediaId": "<string>",
                        "file": {
                          "contentType": "<string>",
                          "createdAt": "<string>",
                          "deletedAt": "2023-11-07T05:31:56Z",
                          "fileHash": "<string>",
                          "fileSize": 123,
                          "fileType": "<string>",
                          "fileUrl": "<string>",
                          "filename": "<string>",
                          "guestSessionId": "<string>",
                          "id": "<string>",
                          "metadata": {},
                          "organizationId": "<string>",
                          "s3Key": "<string>",
                          "thumbnailError": "<string>",
                          "thumbnailS3Key": "<string>",
                          "thumbnailSize": 123,
                          "thumbnailStatus": "<string>",
                          "thumbnailUrl": "<string>",
                          "updatedAt": "<string>",
                          "userId": "<string>"
                        },
                        "fileId": "<string>",
                        "id": "<string>",
                        "messageId": "<string>",
                        "metadata": "<string>",
                        "thumbnailUrl": "<string>",
                        "updatedAt": "<string>"
                      }
                    ],
                    "content": "<string>",
                    "conversationId": "<string>",
                    "createdAt": "<string>",
                    "deliveredAt": "<string>",
                    "emailMessageId": "<string>",
                    "externalId": "<string>",
                    "id": "<string>",
                    "inboundEmail": {
                      "attachmentCount": 123,
                      "attachmentsMetadata": [
                        "<unknown>"
                      ],
                      "bccEmails": [
                        "<unknown>"
                      ],
                      "ccEmails": [
                        "<unknown>"
                      ],
                      "characterCount": 123,
                      "contact": {
                        "activities": [
                          {
                            "actorId": "<string>",
                            "actorName": "<string>",
                            "actorType": "<string>",
                            "contactId": "<string>",
                            "createdAt": "<string>",
                            "description": "<string>",
                            "id": "<string>",
                            "metadata": "<string>",
                            "newValue": "<string>",
                            "oldValue": "<string>",
                            "updatedAt": "<string>"
                          }
                        ],
                        "avatar": "<string>",
                        "channelData": "<string>",
                        "company": {
                          "domain": "<string>",
                          "id": "<string>",
                          "name": "<string>"
                        },
                        "companyId": "<string>",
                        "companyName": "<string>",
                        "country": "<string>",
                        "createdAt": "<string>",
                        "doNotContact": true,
                        "email": "<string>",
                        "externalId": "<string>",
                        "id": "<string>",
                        "isAnonymous": true,
                        "isPotentialClient": true,
                        "language": "<string>",
                        "name": "<string>",
                        "organizationId": "<string>",
                        "phone": "<string>",
                        "position": "<string>",
                        "source": "<string>",
                        "tags": [
                          {
                            "color": "<string>",
                            "createdAt": "<string>",
                            "displayName": "<string>",
                            "id": "<string>",
                            "name": "<string>",
                            "organizationId": "<string>",
                            "updatedAt": "<string>"
                          }
                        ],
                        "updatedAt": "<string>",
                        "whatsappOptedOut": true,
                        "whatsappOptedOutAt": "<string>"
                      },
                      "contactId": "<string>",
                      "conversation": "<unknown>",
                      "conversationId": "<string>",
                      "createdAt": "<string>",
                      "createdMessage": "<unknown>",
                      "createdMessageId": "<string>",
                      "createdTicketReply": {
                        "attachments": [
                          {
                            "createdAt": "<string>",
                            "file": {
                              "contentType": "<string>",
                              "createdAt": "<string>",
                              "deletedAt": "2023-11-07T05:31:56Z",
                              "fileHash": "<string>",
                              "fileSize": 123,
                              "fileType": "<string>",
                              "fileUrl": "<string>",
                              "filename": "<string>",
                              "guestSessionId": "<string>",
                              "id": "<string>",
                              "metadata": {},
                              "organizationId": "<string>",
                              "s3Key": "<string>",
                              "thumbnailError": "<string>",
                              "thumbnailS3Key": "<string>",
                              "thumbnailSize": 123,
                              "thumbnailStatus": "<string>",
                              "thumbnailUrl": "<string>",
                              "updatedAt": "<string>",
                              "userId": "<string>"
                            },
                            "fileId": "<string>",
                            "id": "<string>",
                            "ticketReplyId": "<string>",
                            "updatedAt": "<string>"
                          }
                        ],
                        "channelData": "<string>",
                        "content": "<string>",
                        "createdAt": "<string>",
                        "deliveredAt": "<string>",
                        "emailMessageId": "<string>",
                        "externalId": "<string>",
                        "id": "<string>",
                        "inboundEmail": "<unknown>",
                        "inboundEmailId": "<string>",
                        "isRead": true,
                        "outboundEmail": {
                          "attachmentsMetadata": [
                            "<unknown>"
                          ],
                          "bccEmails": [
                            "<unknown>"
                          ],
                          "bounceReason": "<string>",
                          "bounceSubType": "<string>",
                          "bounceType": "<string>",
                          "bouncedAt": "<string>",
                          "broadcastId": "<string>",
                          "ccEmails": [
                            "<unknown>"
                          ],
                          "characterCount": 123,
                          "clickCount": 123,
                          "clickedAt": "<string>",
                          "contact": {
                            "activities": [
                              {
                                "actorId": "<string>",
                                "actorName": "<string>",
                                "actorType": "<string>",
                                "contactId": "<string>",
                                "createdAt": "<string>",
                                "description": "<string>",
                                "id": "<string>",
                                "metadata": "<string>",
                                "newValue": "<string>",
                                "oldValue": "<string>",
                                "updatedAt": "<string>"
                              }
                            ],
                            "avatar": "<string>",
                            "channelData": "<string>",
                            "company": {
                              "domain": "<string>",
                              "id": "<string>",
                              "name": "<string>"
                            },
                            "companyId": "<string>",
                            "companyName": "<string>",
                            "country": "<string>",
                            "createdAt": "<string>",
                            "doNotContact": true,
                            "email": "<string>",
                            "externalId": "<string>",
                            "id": "<string>",
                            "isAnonymous": true,
                            "isPotentialClient": true,
                            "language": "<string>",
                            "name": "<string>",
                            "organizationId": "<string>",
                            "phone": "<string>",
                            "position": "<string>",
                            "source": "<string>",
                            "tags": [
                              {
                                "color": "<string>",
                                "createdAt": "<string>",
                                "displayName": "<string>",
                                "id": "<string>",
                                "name": "<string>",
                                "organizationId": "<string>",
                                "updatedAt": "<string>"
                              }
                            ],
                            "updatedAt": "<string>",
                            "whatsappOptedOut": true,
                            "whatsappOptedOutAt": "<string>"
                          },
                          "contactId": "<string>",
                          "conversation": "<unknown>",
                          "conversationId": "<string>",
                          "createdAt": "<string>",
                          "createdMessage": "<unknown>",
                          "createdMessageId": "<string>",
                          "createdTicketReply": "<unknown>",
                          "createdTicketReplyId": "<string>",
                          "deliveredAt": "<string>",
                          "deliveryAttempts": 123,
                          "emailAddress": {
                            "aiReplyEnabled": true,
                            "convertToTickets": true,
                            "createdAt": "<string>",
                            "displayName": "<string>",
                            "domain": {
                              "createdAt": "<string>",
                              "dnsRecords": [
                                {
                                  "createdAt": "<string>",
                                  "description": "<string>",
                                  "domain": "<unknown>",
                                  "domainId": "<string>",
                                  "id": "<string>",
                                  "name": "<string>",
                                  "priority": 123,
                                  "updatedAt": "<string>",
                                  "value": "<string>",
                                  "verified": true,
                                  "verifiedAt": "<string>"
                                }
                              ],
                              "domain": "<string>",
                              "emailAddresses": "<array>",
                              "id": "<string>",
                              "lastVerifiedAt": "<string>",
                              "organization": "<unknown>",
                              "organizationId": "<string>",
                              "provider": "<string>",
                              "providerDomainId": "<string>",
                              "region": "<string>",
                              "updatedAt": "<string>",
                              "verifiedAt": "<string>"
                            },
                            "domainId": "<string>",
                            "emailAddress": "<string>",
                            "id": "<string>",
                            "isDefault": true,
                            "localPart": "<string>",
                            "maxEmailSizeMb": 123,
                            "replyTo": "<string>",
                            "signature": "<string>",
                            "updatedAt": "<string>"
                          },
                          "emailAddressId": "<string>",
                          "emailThread": {
                            "archivedAt": "<string>",
                            "assignedTo": "<unknown>",
                            "assignedToId": "<string>",
                            "createdAt": "<string>",
                            "emailCount": 123,
                            "id": "<string>",
                            "inboundEmails": "<array>",
                            "labels": [
                              "<unknown>"
                            ],
                            "lastEmailAt": "<string>",
                            "organizationId": "<string>",
                            "outboundEmails": "<array>",
                            "participants": [
                              "<unknown>"
                            ],
                            "rootMessageId": "<string>",
                            "subject": "<string>",
                            "ticket": {
                              "accessToken": "<string>",
                              "activities": [
                                {
                                  "actor": "<unknown>",
                                  "actorId": "<string>",
                                  "actorType": "<string>",
                                  "createdAt": "<string>",
                                  "description": "<string>",
                                  "id": "<string>",
                                  "metadata": "<string>",
                                  "newValue": "<string>",
                                  "oldValue": "<string>",
                                  "ticketId": "<string>",
                                  "updatedAt": "<string>"
                                }
                              ],
                              "actualHours": 123,
                              "assignees": [
                                {
                                  "assignedAt": "<string>",
                                  "assignedBy": "<string>",
                                  "assignedByUser": "<unknown>",
                                  "createdAt": "<string>",
                                  "id": "<string>",
                                  "ticketId": "<string>",
                                  "updatedAt": "<string>",
                                  "user": "<unknown>",
                                  "userId": "<string>"
                                }
                              ],
                              "attachments": [
                                {
                                  "createdAt": "<string>",
                                  "file": {
                                    "contentType": "<string>",
                                    "createdAt": "<string>",
                                    "deletedAt": "2023-11-07T05:31:56Z",
                                    "fileHash": "<string>",
                                    "fileSize": 123,
                                    "fileType": "<string>",
                                    "fileUrl": "<string>",
                                    "filename": "<string>",
                                    "guestSessionId": "<string>",
                                    "id": "<string>",
                                    "metadata": {},
                                    "organizationId": "<string>",
                                    "s3Key": "<string>",
                                    "thumbnailError": "<string>",
                                    "thumbnailS3Key": "<string>",
                                    "thumbnailSize": 123,
                                    "thumbnailStatus": "<string>",
                                    "thumbnailUrl": "<string>",
                                    "updatedAt": "<string>",
                                    "userId": "<string>"
                                  },
                                  "fileId": "<string>",
                                  "id": "<string>",
                                  "ticketId": "<string>",
                                  "updatedAt": "<string>"
                                }
                              ],
                              "category": {
                                "createdAt": "<string>",
                                "description": "<string>",
                                "icon": "<string>",
                                "id": "<string>",
                                "isActive": true,
                                "name": "<string>",
                                "organizationId": "<string>",
                                "slug": "<string>",
                                "updatedAt": "<string>"
                              },
                              "categoryId": "<string>",
                              "channelData": "<string>",
                              "closedAt": "<string>",
                              "conversation": "<unknown>",
                              "conversationId": "<string>",
                              "createdAt": "<string>",
                              "customer": {
                                "activities": [
                                  {
                                    "actorId": "<string>",
                                    "actorName": "<string>",
                                    "actorType": "<string>",
                                    "contactId": "<string>",
                                    "createdAt": "<string>",
                                    "description": "<string>",
                                    "id": "<string>",
                                    "metadata": "<string>",
                                    "newValue": "<string>",
                                    "oldValue": "<string>",
                                    "updatedAt": "<string>"
                                  }
                                ],
                                "avatar": "<string>",
                                "channelData": "<string>",
                                "company": {
                                  "domain": "<string>",
                                  "id": "<string>",
                                  "name": "<string>"
                                },
                                "companyId": "<string>",
                                "companyName": "<string>",
                                "country": "<string>",
                                "createdAt": "<string>",
                                "doNotContact": true,
                                "email": "<string>",
                                "externalId": "<string>",
                                "id": "<string>",
                                "isAnonymous": true,
                                "isPotentialClient": true,
                                "language": "<string>",
                                "name": "<string>",
                                "organizationId": "<string>",
                                "phone": "<string>",
                                "position": "<string>",
                                "source": "<string>",
                                "tags": [
                                  {
                                    "color": "<string>",
                                    "createdAt": "<string>",
                                    "displayName": "<string>",
                                    "id": "<string>",
                                    "name": "<string>",
                                    "organizationId": "<string>",
                                    "updatedAt": "<string>"
                                  }
                                ],
                                "updatedAt": "<string>",
                                "whatsappOptedOut": true,
                                "whatsappOptedOutAt": "<string>"
                              },
                              "customerId": "<string>",
                              "description": "<string>",
                              "dueDate": "<string>",
                              "emailMessageId": "<string>",
                              "emailThreadIds": [
                                "<string>"
                              ],
                              "estimatedHours": 123,
                              "externalId": "<string>",
                              "firstResponseAt": "<string>",
                              "id": "<string>",
                              "lastReplyAt": "<string>",
                              "organizationId": "<string>",
                              "referenceNumber": "<string>",
                              "replies": "<array>",
                              "replyCount": 123,
                              "resolutionNotes": "<string>",
                              "resolvedAt": "<string>",
                              "subject": "<string>",
                              "tags": [
                                {
                                  "color": "<string>",
                                  "createdAt": "<string>",
                                  "displayName": "<string>",
                                  "id": "<string>",
                                  "name": "<string>",
                                  "organizationId": "<string>",
                                  "updatedAt": "<string>"
                                }
                              ],
                              "team": {
                                "color": "<string>",
                                "conversationCount": 123,
                                "createdAt": "<string>",
                                "createdBy": "<string>",
                                "creator": {
                                  "avatar": "<string>",
                                  "email": "<string>",
                                  "firstName": "<string>",
                                  "id": "<string>",
                                  "lastName": "<string>",
                                  "phoneNumber": "<string>"
                                },
                                "description": "<string>",
                                "displayName": "<string>",
                                "icon": "<string>",
                                "id": "<string>",
                                "isActive": true,
                                "memberCount": 123,
                                "members": [
                                  {
                                    "avatar": "<string>",
                                    "email": "<string>",
                                    "firstName": "<string>",
                                    "id": "<string>",
                                    "lastName": "<string>",
                                    "phoneNumber": "<string>"
                                  }
                                ],
                                "name": "<string>",
                                "organizationId": "<string>",
                                "updatedAt": "<string>"
                              },
                              "teamId": "<string>",
                              "updatedAt": "<string>"
                            },
                            "ticketId": "<string>",
                            "updatedAt": "<string>"
                          },
                          "emailThreadId": "<string>",
                          "errorMessage": "<string>",
                          "fromEmail": "<string>",
                          "fromName": "<string>",
                          "hasHtmlContent": true,
                          "hasPlainTextContent": true,
                          "headers": {},
                          "htmlBody": "<string>",
                          "id": "<string>",
                          "inReplyTo": "<string>",
                          "isAutomatic": true,
                          "isRead": true,
                          "lastClickedAt": "<string>",
                          "lastOpenedAt": "<string>",
                          "logs": [
                            {
                              "createdAt": "<string>",
                              "eventType": "<string>",
                              "id": "<string>",
                              "message": "<string>",
                              "metadata": {},
                              "outboundEmailId": "<string>"
                            }
                          ],
                          "messageId": "<string>",
                          "openCount": 123,
                          "openedAt": "<string>",
                          "organizationId": "<string>",
                          "plainTextBody": "<string>",
                          "providerMessageId": "<string>",
                          "readAt": "<string>",
                          "references": "<string>",
                          "replyTo": "<string>",
                          "sentAt": "<string>",
                          "sentByUser": "<unknown>",
                          "sentByUserId": "<string>",
                          "subject": "<string>",
                          "threadDepth": 123,
                          "threadRootMessageId": "<string>",
                          "ticket": {
                            "accessToken": "<string>",
                            "activities": [
                              {
                                "actor": "<unknown>",
                                "actorId": "<string>",
                                "actorType": "<string>",
                                "createdAt": "<string>",
                                "description": "<string>",
                                "id": "<string>",
                                "metadata": "<string>",
                                "newValue": "<string>",
                                "oldValue": "<string>",
                                "ticketId": "<string>",
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                              "fileName": "<string>",
                              "fileSize": 123,
                              "fileType": "<string>",
                              "fileUrl": "<string>",
                              "id": "<string>",
                              "node": "<unknown>",
                              "nodeId": "<string>",
                              "templateId": "<string>",
                              "textMessage": "<string>",
                              "updatedAt": "<string>"
                            }
                          ],
                          "tags": [
                            {
                              "createdAt": "<string>",
                              "id": "<string>",
                              "node": "<unknown>",
                              "nodeId": "<string>",
                              "tag": {
                                "color": "<string>",
                                "createdAt": "<string>",
                                "displayName": "<string>",
                                "id": "<string>",
                                "name": "<string>",
                                "organizationId": "<string>",
                                "updatedAt": "<string>"
                              },
                              "tagId": "<string>",
                              "updatedAt": "<string>"
                            }
                          ],
                          "teams": [
                            {
                              "createdAt": "<string>",
                              "id": "<string>",
                              "node": "<unknown>",
                              "nodeId": "<string>",
                              "team": {
                                "color": "<string>",
                                "conversationCount": 123,
                                "createdAt": "<string>",
                                "createdBy": "<string>",
                                "creator": {
                                  "avatar": "<string>",
                                  "email": "<string>",
                                  "firstName": "<string>",
                                  "id": "<string>",
                                  "lastName": "<string>",
                                  "phoneNumber": "<string>"
                                },
                                "description": "<string>",
                                "displayName": "<string>",
                                "icon": "<string>",
                                "id": "<string>",
                                "isActive": true,
                                "memberCount": 123,
                                "members": [
                                  {
                                    "avatar": "<string>",
                                    "email": "<string>",
                                    "firstName": "<string>",
                                    "id": "<string>",
                                    "lastName": "<string>",
                                    "phoneNumber": "<string>"
                                  }
                                ],
                                "name": "<string>",
                                "organizationId": "<string>",
                                "updatedAt": "<string>"
                              },
                              "teamId": "<string>",
                              "updatedAt": "<string>"
                            }
                          ],
                          "updatedAt": "<string>",
                          "users": [
                            {
                              "createdAt": "<string>",
                              "id": "<string>",
                              "node": "<unknown>",
                              "nodeId": "<string>",
                              "updatedAt": "<string>",
                              "user": "<unknown>",
                              "userId": "<string>"
                            }
                          ]
                        }
                      ],
                      "organizationId": "<string>",
                      "updatedAt": "<string>"
                    },
                    "senderContact": {
                      "activities": [
                        {
                          "actorId": "<string>",
                          "actorName": "<string>",
                          "actorType": "<string>",
                          "contactId": "<string>",
                          "createdAt": "<string>",
                          "description": "<string>",
                          "id": "<string>",
                          "metadata": "<string>",
                          "newValue": "<string>",
                          "oldValue": "<string>",
                          "updatedAt": "<string>"
                        }
                      ],
                      "avatar": "<string>",
                      "channelData": "<string>",
                      "company": {
                        "domain": "<string>",
                        "id": "<string>",
                        "name": "<string>"
                      },
                      "companyId": "<string>",
                      "companyName": "<string>",
                      "country": "<string>",
                      "createdAt": "<string>",
                      "doNotContact": true,
                      "email": "<string>",
                      "externalId": "<string>",
                      "id": "<string>",
                      "isAnonymous": true,
                      "isPotentialClient": true,
                      "language": "<string>",
                      "name": "<string>",
                      "organizationId": "<string>",
                      "phone": "<string>",
                      "position": "<string>",
                      "source": "<string>",
                      "tags": [
                        {
                          "color": "<string>",
                          "createdAt": "<string>",
                          "displayName": "<string>",
                          "id": "<string>",
                          "name": "<string>",
                          "organizationId": "<string>",
                          "updatedAt": "<string>"
                        }
                      ],
                      "updatedAt": "<string>",
                      "whatsappOptedOut": true,
                      "whatsappOptedOutAt": "<string>"
                    },
                    "senderId": "<string>",
                    "senderType": "<string>",
                    "senderUser": "<unknown>",
                    "shouldRequestFeedback": true,
                    "sourceNode": {
                      "agent": "<unknown>",
                      "agentId": "<string>",
                      "channelType": "<string>",
                      "conditionRules": [
                        {
                          "connector": "<string>",
                          "createdAt": "<string>",
                          "field": "<string>",
                          "id": "<string>",
                          "node": "<unknown>",
                          "nodeId": "<string>",
                          "operator": "<string>",
                          "sequenceOrder": 123,
                          "updatedAt": "<string>",
                          "value": "<string>"
                        }
                      ],
                      "createdAt": "<string>",
                      "delays": [
                        {
                          "createdAt": "<string>",
                          "delaySeconds": 123,
                          "id": "<string>",
                          "node": "<unknown>",
                          "nodeId": "<string>",
                          "updatedAt": "<string>"
                        }
                      ],
                      "id": "<string>",
                      "incomingEdges": "<array>",
                      "isStartPoint": true,
                      "nodeSubtype": "<string>",
                      "nodeType": "<string>",
                      "operationData": {},
                      "outgoingEdges": "<array>",
                      "position": {},
                      "questions": [
                        {
                          "agentNodeId": "<string>",
                          "createdAt": "<string>",
                          "id": "<string>",
                          "node": "<unknown>",
                          "options": [
                            {
                              "createdAt": "<string>",
                              "id": "<string>",
                              "label": "<string>",
                              "optionOrder": 123,
                              "question": "<unknown>",
                              "questionId": "<string>",
                              "updatedAt": "<string>",
                              "value": "<string>"
                            }
                          ],
                          "questionText": "<string>",
                          "updatedAt": "<string>"
                        }
                      ],
                      "sendMessages": [
                        {
                          "contentType": "<string>",
                          "createdAt": "<string>",
                          "fileName": "<string>",
                          "fileSize": 123,
                          "fileType": "<string>",
                          "fileUrl": "<string>",
                          "id": "<string>",
                          "node": "<unknown>",
                          "nodeId": "<string>",
                          "templateId": "<string>",
                          "textMessage": "<string>",
                          "updatedAt": "<string>"
                        }
                      ],
                      "tags": [
                        {
                          "createdAt": "<string>",
                          "id": "<string>",
                          "node": "<unknown>",
                          "nodeId": "<string>",
                          "tag": {
                            "color": "<string>",
                            "createdAt": "<string>",
                            "displayName": "<string>",
                            "id": "<string>",
                            "name": "<string>",
                            "organizationId": "<string>",
                            "updatedAt": "<string>"
                          },
                          "tagId": "<string>",
                          "updatedAt": "<string>"
                        }
                      ],
                      "teams": [
                        {
                          "createdAt": "<string>",
                          "id": "<string>",
                          "node": "<unknown>",
                          "nodeId": "<string>",
                          "team": {
                            "color": "<string>",
                            "conversationCount": 123,
                            "createdAt": "<string>",
                            "createdBy": "<string>",
                            "creator": {
                              "avatar": "<string>",
                              "email": "<string>",
                              "firstName": "<string>",
                              "id": "<string>",
                              "lastName": "<string>",
                              "phoneNumber": "<string>"
                            },
                            "description": "<string>",
                            "displayName": "<string>",
                            "icon": "<string>",
                            "id": "<string>",
                            "isActive": true,
                            "memberCount": 123,
                            "members": [
                              {
                                "avatar": "<string>",
                                "email": "<string>",
                                "firstName": "<string>",
                                "id": "<string>",
                                "lastName": "<string>",
                                "phoneNumber": "<string>"
                              }
                            ],
                            "name": "<string>",
                            "organizationId": "<string>",
                            "updatedAt": "<string>"
                          },
                          "teamId": "<string>",
                          "updatedAt": "<string>"
                        }
                      ],
                      "updatedAt": "<string>",
                      "users": [
                        {
                          "createdAt": "<string>",
                          "id": "<string>",
                          "node": "<unknown>",
                          "nodeId": "<string>",
                          "updatedAt": "<string>",
                          "user": "<unknown>",
                          "userId": "<string>"
                        }
                      ]
                    },
                    "sourceNodeId": "<string>",
                    "suggestedReplies": "<string>",
                    "templateContext": [
                      123
                    ],
                    "updatedAt": "<string>"
                  }
                ],
                "organizationId": "<string>",
                "referenceNumber": 123,
                "snoozeUntil": "<string>",
                "snoozedAt": "<string>",
                "subject": "<string>",
                "summary": "<string>",
                "tags": [
                  {
                    "color": "<string>",
                    "createdAt": "<string>",
                    "displayName": "<string>",
                    "id": "<string>",
                    "name": "<string>",
                    "organizationId": "<string>",
                    "updatedAt": "<string>"
                  }
                ],
                "updatedAt": "<string>"
              }
            ],
            "country": "<string>",
            "createdAt": "<string>",
            "customerFeelings": [
              {
                "createdAt": "<string>",
                "day": 123,
                "id": "<string>",
                "month": 123,
                "negativeCount": 123,
                "negativePercent": 123,
                "neutralCount": 123,
                "neutralPercent": 123,
                "organizationId": "<string>",
                "positiveCount": 123,
                "positivePercent": 123,
                "totalResponses": 123,
                "updatedAt": "<string>",
                "year": 123
              }
            ],
            "domain": "<string>",
            "emailFooterHtml": "<string>",
            "id": "<string>",
            "industry": "<string>",
            "integrations": [
              {
                "capabilities": [
                  "<string>"
                ],
                "createdAt": "<string>",
                "dataSyncedAt": "<string>",
                "errorCount": 123,
                "id": "<string>",
                "integrationRegistry": {
                  "color": "<string>",
                  "createdAt": "<string>",
                  "description": "<string>",
                  "displayName": "<string>",
                  "docsUrl": "<string>",
                  "iconUrl": "<string>",
                  "id": "<string>",
                  "isActive": true,
                  "isConnected": true,
                  "isFeatured": true,
                  "name": "<string>",
                  "updatedAt": "<string>",
                  "version": "<string>"
                },
                "integrationRegistryId": "<string>",
                "isActive": true,
                "lastConnectedAt": "<string>",
                "lastError": "<string>",
                "lastErrorAt": "<string>",
                "lastRequestAt": "<string>",
                "lastTestAt": "<string>",
                "metadata": {},
                "organizationId": "<string>",
                "publicConfig": {
                  "accountEmail": "<string>",
                  "accountId": "<string>",
                  "accountName": "<string>",
                  "authorizeUrl": "<string>",
                  "baseUrl": "<string>",
                  "callbackUrl": "<string>",
                  "connectedAt": "<string>",
                  "customData": {},
                  "domain": "<string>",
                  "endpoints": [
                    "<string>"
                  ],
                  "expiresAt": "<string>",
                  "tokenUrl": "<string>"
                },
                "rateLimit": {
                  "burstLimit": 123,
                  "requestsPerDay": 123,
                  "requestsPerHour": 123,
                  "requestsPerMinute": 123
                },
                "requestCount": 123,
                "settings": {
                  "autoSync": true,
                  "customSettings": {},
                  "features": {},
                  "fieldMappings": {},
                  "notificationChannels": [
                    "<string>"
                  ],
                  "notifyOnError": true,
                  "notifyOnSync": true,
                  "syncDirection": "<string>",
                  "syncEnabled": true,
                  "syncFrequency": "<string>"
                },
                "tags": [
                  "<string>"
                ],
                "updatedAt": "<string>",
                "webhookConfig": {
                  "events": [
                    "<string>"
                  ],
                  "headers": {},
                  "isActive": true,
                  "retryAttempts": 123,
                  "retryDelay": 123,
                  "url": "<string>"
                }
              }
            ],
            "logo": "<string>",
            "messageAttributes": [
              {
                "category": "<string>",
                "createdAt": "<string>",
                "dataSource": "<string>",
                "defaultValue": "<string>",
                "id": "<string>",
                "isActive": true,
                "key": "<string>",
                "label": "<string>",
                "organization": "<unknown>",
                "organizationId": "<string>",
                "updatedAt": "<string>"
              }
            ],
            "organizationName": "<string>",
            "pendingPaymentAt": "<string>",
            "pendingPaymentCycle": "<string>",
            "pendingPaymentPlan": "<string>",
            "roles": "<array>",
            "slug": "<string>",
            "state": "<string>",
            "street": "<string>",
            "subscriptions": [
              {
                "additionalSeats": 123,
                "autoRenew": true,
                "billingCycle": "<string>",
                "canceledAt": "<string>",
                "couponCode": {
                  "appliesTo": "<string>",
                  "code": "<string>",
                  "createdAt": "<string>",
                  "currency": "<string>",
                  "duration": "<string>",
                  "durationInMonths": 123,
                  "id": "<string>",
                  "isActive": true,
                  "maxRedemptions": 123,
                  "metadata": {},
                  "minimumAmount": 123,
                  "name": "<string>",
                  "subscriptions": "<array>",
                  "timesRedeemed": 123,
                  "type": "<string>",
                  "updatedAt": "<string>",
                  "validFrom": "<string>",
                  "validUntil": "<string>",
                  "value": 123
                },
                "couponCodeId": "<string>",
                "createdAt": "<string>",
                "currentPeriodEnd": "<string>",
                "currentPeriodStart": "<string>",
                "endedAt": "<string>",
                "id": "<string>",
                "metadata": {},
                "organizationId": "<string>",
                "pauseResumesAt": "<string>",
                "pauseStartsAt": "<string>",
                "plan": {
                  "additionalSeatPrice": 123,
                  "createdAt": "<string>",
                  "description": "<string>",
                  "features": [
                    {
                      "category": "<string>",
                      "createdAt": "<string>",
                      "description": "<string>",
                      "featureType": "<string>",
                      "id": "<string>",
                      "isActive": true,
                      "limitValue": 123,
                      "name": "<string>",
                      "plan": "<unknown>",
                      "planId": "<string>",
                      "scope": "<string>",
                      "slug": "<string>",
                      "unit": "<string>",
                      "updatedAt": "<string>"
                    }
                  ],
                  "id": "<string>",
                  "includedSeats": 123,
                  "isActive": true,
                  "isPublic": true,
                  "name": "<string>",
                  "popular": true,
                  "pricing": [
                    {
                      "billingCycle": "<string>",
                      "createdAt": "<string>",
                      "currency": "<string>",
                      "discountPercentage": 123,
                      "id": "<string>",
                      "isActive": true,
                      "plan": "<unknown>",
                      "planId": "<string>",
                      "price": 123,
                      "updatedAt": "<string>"
                    }
                  ],
                  "setupFee": 123,
                  "slug": "<string>",
                  "subscriptions": "<array>",
                  "trialDays": 123,
                  "updatedAt": "<string>",
                  "usageLimits": [
                    {
                      "createdAt": "<string>",
                      "description": "<string>",
                      "id": "<string>",
                      "isActive": true,
                      "isUnlimited": true,
                      "limitValue": 123,
                      "name": "<string>",
                      "plan": "<unknown>",
                      "planId": "<string>",
                      "slug": "<string>",
                      "unit": "<string>",
                      "updatedAt": "<string>"
                    }
                  ]
                },
                "planId": "<string>",
                "quantity": 123,
                "status": "<string>",
                "stripeSubscriptionId": "<string>",
                "trialEnd": "<string>",
                "trialStart": "<string>",
                "updatedAt": "<string>"
              }
            ],
            "tags": [
              {
                "color": "<string>",
                "createdAt": "<string>",
                "displayName": "<string>",
                "id": "<string>",
                "name": "<string>",
                "organizationId": "<string>",
                "updatedAt": "<string>"
              }
            ],
            "teams": [
              {
                "color": "<string>",
                "conversationCount": 123,
                "createdAt": "<string>",
                "createdBy": "<string>",
                "creator": {
                  "avatar": "<string>",
                  "email": "<string>",
                  "firstName": "<string>",
                  "id": "<string>",
                  "lastName": "<string>",
                  "phoneNumber": "<string>"
                },
                "description": "<string>",
                "displayName": "<string>",
                "icon": "<string>",
                "id": "<string>",
                "isActive": true,
                "memberCount": 123,
                "members": [
                  {
                    "avatar": "<string>",
                    "email": "<string>",
                    "firstName": "<string>",
                    "id": "<string>",
                    "lastName": "<string>",
                    "phoneNumber": "<string>"
                  }
                ],
                "name": "<string>",
                "organizationId": "<string>",
                "updatedAt": "<string>"
              }
            ],
            "updatedAt": "<string>",
            "users": "<array>",
            "workingHours": {
              "days": {},
              "holidays": [
                {
                  "endDate": "<string>",
                  "label": "<string>",
                  "startDate": "<string>"
                }
              ],
              "timezone": "<string>"
            },
            "workspaceEmail": "<string>",
            "workspaceEmailCreatedAt": "<string>",
            "workspaceOnboardingCompletedAt": "<string>",
            "zipCode": "<string>"
          },
          "organizationId": "<string>",
          "permissions": [
            {
              "action": "<string>",
              "category": "<string>",
              "createdAt": "<string>",
              "description": "<string>",
              "id": "<string>",
              "isSystem": true,
              "name": "<string>",
              "resource": "<string>",
              "updatedAt": "<string>"
            }
          ],
          "priority": 123,
          "updatedAt": "<string>",
          "users": "<array>"
        },
        "roleId": "<string>",
        "teamMembers": [
          {
            "addedBy": "<string>",
            "createdAt": "<string>",
            "id": "<string>",
            "joinedAt": "<string>",
            "team": {
              "color": "<string>",
              "conversationCount": 123,
              "createdAt": "<string>",
              "createdBy": "<string>",
              "creator": {
                "avatar": "<string>",
                "email": "<string>",
                "firstName": "<string>",
                "id": "<string>",
                "lastName": "<string>",
                "phoneNumber": "<string>"
              },
              "description": "<string>",
              "displayName": "<string>",
              "icon": "<string>",
              "id": "<string>",
              "isActive": true,
              "memberCount": 123,
              "members": [
                {
                  "avatar": "<string>",
                  "email": "<string>",
                  "firstName": "<string>",
                  "id": "<string>",
                  "lastName": "<string>",
                  "phoneNumber": "<string>"
                }
              ],
              "name": "<string>",
              "organizationId": "<string>",
              "updatedAt": "<string>"
            },
            "teamId": "<string>",
            "updatedAt": "<string>",
            "userId": "<string>"
          }
        ],
        "teams": [
          {
            "color": "<string>",
            "conversationCount": 123,
            "createdAt": "<string>",
            "createdBy": "<string>",
            "creator": {
              "avatar": "<string>",
              "email": "<string>",
              "firstName": "<string>",
              "id": "<string>",
              "lastName": "<string>",
              "phoneNumber": "<string>"
            },
            "description": "<string>",
            "displayName": "<string>",
            "icon": "<string>",
            "id": "<string>",
            "isActive": true,
            "memberCount": 123,
            "members": [
              {
                "avatar": "<string>",
                "email": "<string>",
                "firstName": "<string>",
                "id": "<string>",
                "lastName": "<string>",
                "phoneNumber": "<string>"
              }
            ],
            "name": "<string>",
            "organizationId": "<string>",
            "updatedAt": "<string>"
          }
        ],
        "timezone": "<string>",
        "updatedAt": "<string>"
      },
      "assigneeId": "<string>",
      "company": {
        "contactsCount": 123,
        "country": "<string>",
        "createdAt": "<string>",
        "description": "<string>",
        "domain": "<string>",
        "id": "<string>",
        "industry": "<string>",
        "name": "<string>",
        "organizationId": "<string>",
        "size": "<string>",
        "tags": [
          {
            "color": "<string>",
            "createdAt": "<string>",
            "displayName": "<string>",
            "id": "<string>",
            "name": "<string>",
            "organizationId": "<string>",
            "updatedAt": "<string>"
          }
        ],
        "updatedAt": "<string>",
        "website": "<string>"
      },
      "companyId": "<string>",
      "contact": {
        "activities": [
          {
            "actorId": "<string>",
            "actorName": "<string>",
            "actorType": "<string>",
            "contactId": "<string>",
            "createdAt": "<string>",
            "description": "<string>",
            "id": "<string>",
            "metadata": "<string>",
            "newValue": "<string>",
            "oldValue": "<string>",
            "updatedAt": "<string>"
          }
        ],
        "avatar": "<string>",
        "channelData": "<string>",
        "company": {
          "domain": "<string>",
          "id": "<string>",
          "name": "<string>"
        },
        "companyId": "<string>",
        "companyName": "<string>",
        "country": "<string>",
        "createdAt": "<string>",
        "doNotContact": true,
        "email": "<string>",
        "externalId": "<string>",
        "id": "<string>",
        "isAnonymous": true,
        "isPotentialClient": true,
        "language": "<string>",
        "name": "<string>",
        "organizationId": "<string>",
        "phone": "<string>",
        "position": "<string>",
        "source": "<string>",
        "tags": [
          {
            "color": "<string>",
            "createdAt": "<string>",
            "displayName": "<string>",
            "id": "<string>",
            "name": "<string>",
            "organizationId": "<string>",
            "updatedAt": "<string>"
          }
        ],
        "updatedAt": "<string>",
        "whatsappOptedOut": true,
        "whatsappOptedOutAt": "<string>"
      },
      "contactId": "<string>",
      "conversationId": "<string>",
      "convertedAt": "<string>",
      "createdAt": "<string>",
      "currency": "<string>",
      "email": "<string>",
      "id": "<string>",
      "lastContactedAt": "<string>",
      "lostReason": "<string>",
      "name": "<string>",
      "notes": "<string>",
      "organizationId": "<string>",
      "phone": "<string>",
      "score": 123,
      "source": "<string>",
      "sourceRef": "<string>",
      "tags": [
        {
          "color": "<string>",
          "createdAt": "<string>",
          "displayName": "<string>",
          "id": "<string>",
          "name": "<string>",
          "organizationId": "<string>",
          "updatedAt": "<string>"
        }
      ],
      "updatedAt": "<string>",
      "value": 123
    }
  ],
  "error": {
    "code": "<string>",
    "details": "<unknown>",
    "message": "<string>"
  },
  "message": "<string>",
  "meta": {
    "count": 123,
    "endCursor": "<string>",
    "hasNext": true,
    "hasPrevious": true,
    "limit": 123,
    "page": 123,
    "pageSize": 123,
    "pendingCount": 123,
    "startCursor": "<string>",
    "total": 123,
    "totalPages": 123
  },
  "success": true
}

Authorizations

Authorization
string
header
required

Your API key as a Bearer token: Authorization: Bearer tg_live_...

Query Parameters

status
string

Filter by status

Search by name, email, or company

page
integer

Page number

limit
integer

Page size

Response

200 - application/json

OK

data
object[]
error
object
message
string
meta
object
success
boolean